Shipping policy
At Rooster River, we want to ensure that you receive your order as quickly as possible. We offer fast and affordable shipping options for all orders within the United States.
Shipping Rates and Delivery Times
Shipping rates and delivery times vary depending on your location and the shipping carrier selected at checkout. The shipping price will be calculated based on your shipping address and the weight and dimensions of your order.
Order Processing Time
Once your order is placed, we will begin processing it within X business days. This processing time may be longer during peak holiday periods or during promotions.
Order Tracking
As soon as your order ships, we will provide you with a tracking number via email so you can easily track your order's delivery status.
Order Cancellation or Changes
If you need to make any changes to your order or cancel it, please contact us at roosterriver1@gmail.com as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, it cannot be canceled or changed.
International Shipping
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
Lost or Damaged Packages
Rooster River is not responsible for any lost or damaged packages during shipping. If your package is lost or damaged during shipping, please contact the shipping carrier directly to file a claim.
If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us at roosterriver1@gmail.com. We are always here to help!